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Customer Care Advisor

Location: Remote
Compensation: Hourly
Reviewed: Fri, Oct 09, 2026
This job expires in: 30 days

Job Summary

Committed to enhancing lives, the full-time remote Customer Care Advisor will provide exceptional service and support while managing client inquiries and utilizing various web-based platforms during scheduled shifts from 8:00 AM to 8:00 PM Eastern Time.

Key responsibilities
  • Manage client inquiries and provide solutions in a timely and professional manner
  • Participate in a comprehensive 7-week training program to ensure effective service delivery
  • Utilize multiple systems and tools to efficiently handle customer interactions and maintain accurate records
Required qualifications
  • High school diploma or equivalent; Bachelor's degree preferred
  • Minimum of 1 year of experience in insurance operations, remote medical, or a related field
  • Proficiency with web-based platforms and Microsoft Applications, including Outlook, Teams, Word, and Excel
  • Strong organizational skills and attention to detail
  • A genuine passion for improving the lives of others

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