Customer Care Associate
Job Summary
Providing customer service in a full-time capacity, the Customer Care Associate will respond to inquiries regarding product selection and issues, manage customer orders and quotations, and facilitate the sales process while working remotely or onsite in Etobicoke.
Key responsibilities
- Respond to customer order and quotation requests via telephone, email, and written correspondence
- Perform follow-ups to ensure customer service expectations are met and resolve customer issues
- Research and suggest alternative products to customers, enhancing sales opportunities
Required qualifications
- High School Diploma or GED strongly preferred
- 0-2 years of experience in a customer service role
- Familiarity with a computerized system for tracking and information gathering
- Ability to work under close supervision and follow prescribed processes
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,121 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
