Customer Care Representative
Job Summary
Supporting a dynamic educational environment, the full-time Customer Care Representative will manage daily customer service communications, assist with customer onboarding, and provide prompt responses to inquiries in a virtual setting.
Key responsibilities
- Collaborate with operations, sales, and finance departments to communicate effectively with customers about products and services
- Assist with the customer onboarding process by processing orders and granting access to products and services
- Maintain organized inboxes and respond promptly to customer inquiries and requests
Required qualifications
- High school diploma or equivalent
- Thorough experience with Google Suite and Office365 applications, and ability to quickly learn CRM systems
- Professional written and verbal communication skills
- Extremely organized with strong attention to detail
- Ability to thrive in a fast-paced environment
Complete Job Description
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