Customer Care Representative
Job Summary
Working remotely in Texas, the full-time 2nd Shift Customer Care Representative will manage inbound calls from members, clients, and facilities, handling 60-80 calls daily while providing personalized assistance and support.
Key responsibilities
- Handle a variety of inbound calls, addressing inquiries and providing assistance to members and clients
- Progressively manage more complex tasks as skills develop, ensuring high-quality customer service
- Maintain a quiet and distraction-free workspace to facilitate effective communication
Required qualifications
- Must currently reside in Texas
- 1 year of call center experience
- 6 months of customer service experience
- Basic typing and computer skills with excellent navigational abilities
- High-speed internet access with specified minimum upload and download speeds
Complete Job Description
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