Customer Care Representative
Job Summary
To support customer service operations, the full-time Customer Care Representative will assist clients with inquiries and account management in a remote setting within 50 miles of Charleston, SC.
Key responsibilities
- Respond to customer inquiries and provide assistance with account-related issues
- Manage customer accounts, ensuring accurate information and timely updates
- Collaborate with team members to improve service delivery and customer satisfaction
Required qualifications
- High school diploma or equivalent
- Previous experience in customer service or related field
- Proficiency in using customer relationship management (CRM) software
- Ability to work independently in a remote environment
- Familiarity with banking products and services is a plus
Complete Job Description
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