Customer Care Representative
Job Summary
To support customer service operations, the full-time Customer Care Representative will assist clients with inquiries and provide solutions while working remotely within 50 miles of Orangeburg, SC.
Key responsibilities
- Respond to customer inquiries and provide accurate information regarding products and services
- Resolve customer issues efficiently and effectively, ensuring high levels of satisfaction
- Document customer interactions and maintain accurate records in the system
Required qualifications
- High school diploma or equivalent required; further education is a plus
- Previous experience in a customer service role preferred
- Proficiency in using computer systems and software applications
- Ability to work independently in a remote environment
- Familiarity with financial services or banking is advantageous
Complete Job Description
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