Customer Care Representative
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Job Summary
Working remotely in Missouri, the full-time Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, handling 60-80 calls daily while providing exceptional customer service.
Key responsibilities:
- Handle a high volume of inbound calls, addressing inquiries and providing support
- Progressively manage more complex tasks as skills develop
- Maintain a professional image and represent the company effectively to all callers
Required qualifications:
- Must currently reside in Missouri
- 1 year of Call Center experience
- 6 months of Customer Service experience
- Basic typing and computer skills with excellent navigational abilities
- High-speed Internet access with specified minimum upload and download speeds
Complete Job Description
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