Customer Care Representative
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Job Summary
Working remotely from Missouri, the full-time hourly Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, handling 60-80 calls daily while providing exceptional customer service and support.
Key responsibilities:
- Handle a variety of inbound calls, addressing inquiries and providing assistance to Members, Clients, and Facilities
- Progressively manage more complex tasks as skills develop, ensuring high-quality service delivery
- Maintain a quiet, distraction-free workspace to facilitate effective communication and customer support
Required qualifications:
- Must currently reside in Missouri
- 1 year of Call Center experience
- 6 months of Customer Service experience
- Basic typing/computer experience with excellent navigational skills
- High-speed Internet access with specified minimum upload and download speeds
Complete Job Description
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