Customer Care Representative
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Working remotely in a full-time capacity, the Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, handling 60-80 calls daily while providing exceptional service to improve community access to care.
Key responsibilities
- Handle a high volume of inbound calls, addressing inquiries and providing assistance to Members, Clients, and Facilities
- Progressively manage more complex tasks as skills develop, ensuring customer satisfaction and adherence to service standards
- Maintain a quiet and distraction-free workspace to facilitate effective communication and service delivery
Required qualifications
- Must currently reside in Connecticut
- 1 year of Call Center experience
- 6 months of Customer Service experience
- Basic typing and computer skills with excellent navigational abilities
- High-speed internet access with specified minimum upload and download speeds
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,577 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
