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Customer Care Representative

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Location: Remote
Compensation: Hourly
Reviewed: Thu, Nov 05, 2026
This job expires in: 30 days

Job Summary

Working remotely from Rhode Island, the full-time Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, ensuring personalized attention and exceptional care while handling 60-80 calls daily.

Key responsibilities
  • Handle inbound calls and provide assistance to Members, Clients, and Facilities
  • Progressively manage a variety of tasks as skills develop, increasing in complexity
  • Maintain a supportive and professional image of the company during all interactions
Required qualifications
  • Must currently reside in Rhode Island
  • 1 year of Call Center experience
  • 6 months of Customer Service experience
  • Basic typing and computer skills with excellent navigational abilities
  • Access to high-speed internet with specific upload and download speeds

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