Customer Care Representative
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Job Summary
Working remotely in Wisconsin, the full-time hourly Customer Care Representative will manage inbound calls from Members, Clients, and Facilities, handling 60-80 calls daily while providing personalized support and care.
Key responsibilities:
- Handle a high volume of inbound calls, addressing inquiries and providing assistance to members and clients
- Progressively manage more complex tasks as skills develop, ensuring quality service delivery
- Maintain a distraction-free home environment to support effective communication and service
Required qualifications:
- Must currently reside in Wisconsin
- 1 year of Call Center experience
- 6 months of Customer Service experience
- Basic typing/computer skills with excellent navigational abilities
- High-speed Internet access with specified minimum requirements
Complete Job Description
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