Customer Content Specialist
Job Summary
Working in a hybrid model, the full-time Customer Content Specialist will manage client relationships by ensuring effective distribution of press releases, providing strategic recommendations, and serving as the primary point of contact throughout the process.
Key responsibilities
- Collaborate with clients to align press release distribution with their communication objectives
- Act as a product expert, offering insights and best practices to enhance content engagement and visibility
- Support team goals and metrics by actively contributing to a goal-driven environment
Required qualifications
- 1+ years of experience in content creation, customer service, or a related field
- BA degree in a communication-related field
- Knowledge of SEO, AEO, GEO, and content best practices
- Proficiency in PowerPoint and Canva; public speaking skills are a plus
- Willingness to provide overtime and holiday coverage as needed
Complete Job Description
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