Customer Data Operations Analyst

Job Summary

To support a growing data-driven environment, the full-time Customer Data Operations Analyst will develop and customize customer-facing reports, build scalable data models, and ensure accurate data reporting while working remotely.

Key responsibilities

• Own the development and customization of customer-facing reports and dashboards, translating customer requirements into actionable insights
• Develop and maintain scalable data models that support customer reporting and analytics, while addressing gaps in data quality and structure
• Collaborate with Product and Data Science teams to standardize reporting capabilities and automate recurring data requests

Required qualifications

• 2+ years of experience in Data Analytics, Analytics Engineering, Data Operations, or related technical data roles
• Advanced SQL skills with experience in querying, transforming, and validating complex datasets
• Strong understanding of dimensional data modeling and data quality governance
• Experience creating dashboards and executive-level data narratives
• Ability to translate business and customer questions into structured data requirements