Customer Due Diligence Investigator

Job Summary

Investigating and analyzing high-risk customers, the full-time Customer Due Diligence Investigator will monitor potential Anti-Money Laundering or Terrorist Financing activity remotely while ensuring compliance with the Bank Secrecy Act and related regulations.

Key responsibilities:

• Perform ongoing Customer Due Diligence (CDD) reviews of high-risk customers using public records and internal research tools
• Review customer transactional activity alongside customer profiles to identify and escalate potential suspicious activity
• Communicate effectively with branch staff to obtain additional information and documentation as needed

Required qualifications:

• High School Diploma or GED equivalent
• 2+ years of banking experience with exposure to AML/BSA, criminal investigations, or financial crimes compliance
• Knowledge of federal regulations including the USA PATRIOT Act and Bank Secrecy Act
• Ability to work in a fast-paced, high-pressure environment
• Professional certification such as CAMS or CFE is preferred