Customer Enablement Associate
Job Summary
Partnering with sales team members, the remote Customer Enablement Associate will provide service and support to customer territories, addressing inquiries, delivering solutions, and facilitating collaboration across regional teams, with up to 10% travel required.
Key responsibilities
- Provide service and support to customer territories, including account creation and access to resources
- Utilize standardized processes to deliver solutions to customer issues and answer product questions
- Collaborate with sales team members to ensure adequate support coverage for territories
Required qualifications
- Bachelor's degree in a related field or equivalent experience
- 2+ years of experience in a related field
- Proficiency with Microsoft Office suite and CRM systems
- Excellent organizational skills and ability to work independently
- Demonstrated flexibility to meet customer demands
Complete Job Description
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