Customer Engineer

Job Summary

Owning the integration work for account environments, the full-time Customer Engineer will write integration code, build data pipelines, and tune detection logic to enhance customer relationships and ensure timely delivery of technical requests.

Key responsibilities

• Manage account-level technical requests, ensuring timely and effective integration solutions
• Scope requests accurately and deliver on the customer's timeline, treating each request as a unique assignment
• Confirm successful implementation with customers before finalizing requests, ensuring no incomplete handoffs

Required qualifications

• 5+ years of experience as a hands-on, customer-facing engineer with demonstrated integration work
• Proficient in writing production code and managing APIs and data pipelines in customer-owned infrastructure
• Ability to operate independently in a new role without predefined processes
• Strong technical acumen to engage with senior engineers on architecture and design decisions