Customer Engineer
Job Summary
Owning the pre-sales technical journey, the remote Customer Engineer will lead technical discovery, design tailored demos, and run structured proofs of concept (POCs) while collaborating with Account Executives to drive customer outcomes.
Key responsibilities
- Lead technical discovery to assess business challenges and technical fit before committing to a POC
- Design and deliver customized demos that align Mixpanel's capabilities with specific business outcomes
- Manage competitive technical positioning and ensure structured POCs are executed with clear success criteria
Required qualifications
- 2-4+ years of experience in Solutions Engineering, Sales Engineering, or a technical pre-sales role at a B2B SaaS company
- Technical foundation in data analytics, event tracking, APIs, or data warehouses
- Demonstrated ability to run structured POCs with measurable outcomes
- Strong understanding of the analytics landscape or ability to quickly build competitive knowledge
- Clear communication skills for engaging both technical and non-technical audiences
Complete Job Description
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