Customer Engineer
Job Summary
Owning the pre-sales technical journey, the full-time remote Customer Engineer will lead technical discovery, design tailored demos, and manage proof of concept evaluations to ensure prospects understand the value of Mixpanel's solutions.
Key responsibilities
- Lead technical discovery to assess business challenges and establish qualification before committing to a proof of concept (POC)
- Design and deliver customized demos that align Mixpanel's capabilities with the prospect's specific business outcomes
- Run structured POCs with defined success criteria and facilitate handoffs to Delivery Engineers for implementation
Required qualifications
- 2-4+ years of experience in Solutions Engineering, Sales Engineering, or a technical pre-sales role at a B2B SaaS company
- Technical foundation in data analytics, event tracking, APIs, or data warehouses
- Demonstrated ability to run structured POCs with measurable outcomes
- Clear communication skills for both technical and non-technical audiences
- Strong competitive knowledge of the analytics landscape or the ability to quickly build it
Complete Job Description
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