Customer Engineer Manager
Job Summary
To support the deployment of cutting-edge capabilities powered by Fury, the full-time remote GTM Customer Engineer Manager will serve as a trusted technical advisor, guiding customers through technical discovery and successful implementation while leading the customer engineering function.
Key responsibilities
- Serve as a specialist technical advisor to customers during the deployment of new capabilities enabled by Fury
- Partner with account executives to translate customer requirements into technical solutions and influence product strategy
- Recruit, mentor, and lead a growing team of customer engineers, defining scalable processes and playbooks
Required qualifications
- 4+ years of experience in technical roles such as Customer Engineer or Technical Product Manager
- Production experience with LLMs, VLMs, and/or VLAs, including advanced prompt engineering and deployment at scale
- Strong programming skills in JSON, Python, or TypeScript with experience in building production applications
- At least a Bachelor's degree in a related field or equivalent experience
- Must be a U.S. Person due to required access to U.S. export controlled information or facilities
Complete Job Description
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