Customer Engineer with Security Clearance
Job Summary
Serving as a critical liaison for Department of Defense customers, the full-time Customer Engineer with Security Clearance will manage customer engagement activities, perform system monitoring, and provide technical guidance while working primarily remotely.
Key Responsibilities:
- Lead and facilitate customer engagement activities to build strong relationships and provide direct support
- Monitor system performance to proactively identify issues and ensure platform health
- Gather and analyze customer requirements to translate operational needs into technical solutions and enhancements
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience)
- 5+ years of experience in a Customer Engineer, Solutions Engineer, or similar customer-facing technical role
- Proven experience supporting Department of Defense (DOD) customers
- Demonstrable experience with Google Cloud Platform (GCP) services and architecture
- Active Secret or Top Secret security clearance (or ability to obtain and maintain one) is required
Complete Job Description
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