Customer Experience Representative
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Job Summary
Seeking customer-focused and sales-minded professionals, the full-time Customer Experience Representative will deliver exceptional service through inbound interactions, educate customers on auto insurance products, and promote membership benefits while working remotely.
Key responsibilities
- Deliver exceptional customer service through inbound customer interactions
- Educate, recommend, and enroll customers in auto insurance products and services
- Assist customers with policy changes, account questions, and billing inquiries
Required qualifications
- 6+ months of call-center experience
- 1+ year of customer service experience
- Strong computer and multitasking skills
- High school diploma or GED
- Self-discipline to thrive in a remote work environment
Complete Job Description
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