Customer Experience Representative
Job Summary
To support an assigned territory, the remote Customer Experience Representative I will manage customer orders and inquiries, ensuring exceptional service while collaborating with Sales, Business Development, and Operations teams to foster strong customer relationships and drive retention and growth.
Key Responsibilities:
- Provide accurate and professional processing of customer requests for products, pricing, and sales support
- Deliver excellent customer service and contribute to daily operations aligned with annual growth objectives
- Maintain and enhance key data in the CRM for existing and prospective accounts, ensuring accuracy and completeness
Required Qualifications:
- High School Diploma or state recognized equivalent (such as a GED)
- 1+ years of customer-facing experience
- Located in CST or EST time zones
- Legally authorized to work in the United States
Complete Job Description
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