Customer Insights Manager
Job Summary
Engaging directly with clients, the full-time salaried Customer Insights Manager will optimize media investments, develop strategic learning plans, and synthesize data to provide actionable insights, all while working remotely.
Key responsibilities
- Creates annual strategic learning plans and leads Quarterly Business Reviews with top clients
- Serves as a subject matter expert for media performance reporting, delivering strategic recommendations to internal and external stakeholders
- Oversees omnichannel advertising efforts and collaborates with Product and Ad Tech teams to enhance reporting capabilities based on client feedback
Required qualifications
- Bachelor's degree in Business, Marketing, Finance, Statistics, or related field, or equivalent experience
- 5 years of experience in insights and analytics
- 3 years of experience in retail media or general media analytics
- Experience with data storytelling and presenting data in an understandable way
- Proficiency with Microsoft Office tools and experience with data visualization tools like Tableau or Power BI
Complete Job Description
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