Customer Intake Specialist
Job Summary
To support a growing health and safety company, the full-time Customer Intake Specialist will manage the intake process by inputting new orders, verifying information, and communicating with customers while working remotely during extended hours from 12:00 PM to 8:00 PM EST.
Key responsibilities
- Monitoring queues for new orders, updates, and service cancellations while ensuring accurate data entry
- Communicating directly with customers and referring sources to gather necessary information for order processing
- Navigating healthcare portals to obtain customer information and making corrections to existing records as needed
Required qualifications
- Must be legally authorized to work in the United States without employer sponsorship
- Minimum associate degree in a healthcare-related field is preferred
- Proficiency in Microsoft Office suite is required
- Ability to type at least 40 WPM
- Detail-oriented with the ability to adapt to changes in a fast-paced environment
Complete Job Description
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