Customer Intake Specialist
Job Summary
To support the Customer Intake Department, the full-time Customer Intake Specialist will manage the processing of new orders, verify customer information, and communicate with clients and healthcare sources while working remotely.
Key responsibilities
- Monitor and manage queues for new orders, updates, and service cancellations
- Navigate healthcare portals to gather necessary information for order processing
- Handle daily communications via phone and email with customers and care managers
Required qualifications
- Minimum associate degree in a healthcare-related field (preferred)
- Proficiency in the Microsoft Office suite of applications
- Authorized to work in the United States without visa sponsorship
- Ability to type at least 40 WPM
- Successful completion of a background check and FBI fingerprinting
Complete Job Description
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