Customer Inventory Supervisor

Job Summary

Leading the Inventory Management team, the full-time remote Customer Inventory Specialist Supervisor will oversee backorders and escalations, coach specialists through complex issues, and ensure efficient inventory control while collaborating cross-functionally with various departments.

Key responsibilities:

• Own final-level escalation and resolution for complex customer inventory problems
• Lead and develop the specialist team through training, motivation, and alignment on goals
• Set and drive department direction, ensuring consistent adherence to processes across product lines

Required qualifications:

• Bachelor's Degree in Business or a related field, or equivalent work experience
• 5+ years of experience in inventory management, sales support, or customer operations with team leadership experience
• Strong strategic and problem-solving skills to analyze complex issues and serve as a senior escalation point
• Proficient analytical and technical skills with a focus on data accuracy and inventory reporting
• Excellent collaboration and relationship-building skills across multiple departments