Customer Logistics Manager

Job Summary

Managing day-to-day operations for customer logistics, the full-time salaried Customer Logistics Manager will lead a team, ensure customer satisfaction, and oversee compliance with regulations while working remotely with occasional travel for training.

Key responsibilities

• Oversee customer service satisfaction and expectation management
• Manage staffing performance and development of both exempt and non-exempt employees
• Ensure compliance with health and safety regulations and state/local/federal requirements

Required qualifications

• High school diploma/GED required; Bachelor's degree in Business, Logistics, or Supply Chain preferred
• Two years or more of relevant experience in supply chain, logistics, or a related field required
• One year or more of direct supervisory or leadership experience required
• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Access) required
• Strong knowledge of logistics industry and understanding of local and federal regulations required