Customer Marketing Contractor
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Job Summary
Working remotely as an independent contractor, the Senior Customer Marketing Consultant will drive customer engagement, enhance customer value realization, reduce churn, and improve advocacy through the creation and management of marketing campaigns and community development initiatives.
Key responsibilities
- Own and monitor customer review programs, conducting email campaigns to generate reviews across platforms
- Develop case studies and testimonials by conducting customer interviews and securing references
- Manage the monthly customer newsletter, ensuring content highlights product value and customer success milestones
Required qualifications
- Bachelor's degree in Marketing or a relevant field
- 5-7 years of experience in customer or product marketing, preferably in enterprise software or cybersecurity
- Proven experience in developing customer messaging for technical products
- Demonstrable content creation skills
- Familiarity with EDR, XDR, VM, MDR/MSSP, and/or SIEM technologies
Complete Job Description
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