Customer Marketing Manager
Job Summary
To support a growing customer base, the contract-to-hire Customer Marketing Manager will drive product adoption, manage upsell and renewal strategies, and execute customer campaigns in a remote environment.
Key responsibilities
- Represent customer marketing in the product release process and translate core messaging into customer-facing communications
- Originate and execute expansion plays, collaborating with demand generation and Customer Success teams to drive upsell and retention efforts
- Manage customer email campaigns and the communication calendar to ensure effective messaging and engagement with the installed base
Required qualifications
- 5+ years in customer marketing, lifecycle marketing, or a closely related role
- B2B SaaS experience is required
- Ability to write clear, customer-facing copy without heavy editing
- Experience managing multiple projects and stakeholders simultaneously
- Familiarity with AI tools, marketing automation, and email platforms
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,513 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
