Customer Marketing Specialist

Job Summary

Supporting customer advocacy initiatives, the full-time remote Customer Marketing Specialist will assist with the coordination of reference and referral programs, maintain advocacy data, and ensure smooth operational processes.

Key responsibilities

• Support the intake and processing of customer reference requests and coordinate related activities
• Assist with the processing of customer referrals and maintain records of referral and peer review activities
• Maintain customer advocate records and ensure data accuracy through routine audits and updates

Required qualifications

• Experience in customer marketing or advocacy programs
• Strong organizational skills with attention to detail
• Proficiency in data management and record-keeping systems
• Ability to collaborate effectively with cross-functional teams
• Familiarity with operational workflows and process documentation