Customer Service Advocate
Job Summary
Providing comprehensive support to members, the full-time Customer Service Advocate will assist with medical and pharmacy benefits, eligibility, and claim resolution in a remote capacity, ensuring a positive healthcare experience.
Key responsibilities
- Assist members with inquiries related to medical, vision, dental, and pharmacy plans, documenting their questions and issues
- Utilize multiple databases to refer and enroll members in appropriate internal programs based on their needs
- Educate members about healthcare benefits and assist them in maximizing the use of community services and support programs
Required qualifications
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age or older
- 1+ years in a customer service environment
- Proficiency with Windows PC applications and Microsoft Office tools
- Ability to work full-time (40 hours/week) with flexibility for shift schedules during business hours
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,560 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
