Customer Service Agent
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Job Summary
Seeking motivated individuals, the temporary hourly Customer Service Agent will provide remote support for a new client program by answering inbound calls, assisting with product inquiries, and documenting customer interactions from November through January.
Key responsibilities:
- Answer inbound customer calls in a friendly and efficient manner
- Assist customers with general product questions and troubleshooting guidance
- Create accurate support tickets and escalate complex technical questions as needed
Required qualifications:
- High school diploma or equivalent
- Previous customer service experience, ideally in a remote call center role
- Comfortable using computers and navigating multiple applications
- Ability to follow established processes and document customer information accurately
- Reliable in-home internet connection with Ethernet connectivity
Complete Job Description
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