Customer Service Agent
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Job Summary
Seeking motivated individuals, the temporary remote Customer Service Agent will assist customers with product inquiries, navigate computer systems, and provide professional guidance from November through January, with potential for long-term opportunities based on performance.
Key responsibilities:
- Answer inbound customer calls in a friendly and efficient manner
- Assist customers with product questions and troubleshooting using provided resources
- Create support tickets and escalate complex inquiries to the appropriate team
Required qualifications:
- High school diploma or equivalent
- Previous customer service experience, ideally in a remote call center role
- Comfortable using computers and navigating websites
- Ability to follow established processes and document customer interactions accurately
- Reliable in-home internet connection with Ethernet connectivity
Complete Job Description
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