Customer Service Agent
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Job Summary
To support an exciting new client program, the fully remote temporary Customer Service Agent will assist customers with product inquiries, navigate computer systems, and document interactions while delivering high-quality service from November through January.
Key responsibilities:
- Answer inbound customer calls in a friendly and efficient manner
- Assist customers with general product questions and troubleshooting guidance
- Create support tickets and escalate complex technical questions as needed
Required qualifications:
- High school diploma or equivalent
- Previous customer service experience, ideally in a remote call center role
- Comfortable using computers and navigating websites
- Ability to follow established processes and document customer information accurately
- Reliable in-home internet connection with Ethernet connectivity
Complete Job Description
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