Customer Service Agent
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Job Summary
To support an exciting new client program, the fully remote temporary Customer Service Agent will assist customers by answering inbound calls, providing product information, and creating support tickets from November through January, with potential for long-term opportunities based on performance.
Key responsibilities:
- Answer inbound customer calls in a friendly and efficient manner
- Assist customers with product questions and troubleshooting guidance
- Create accurate support tickets and escalate complex issues as needed
Required qualifications:
- High school diploma or equivalent
- Previous customer service experience, ideally in a remote call center role
- Comfortable using computers and navigating websites
- Ability to follow established processes and document customer interactions accurately
- Reliable in-home internet connection with Ethernet connectivity
Complete Job Description
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