Customer Service Agent
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Job Summary
Seeking motivated individuals, the temporary remote Customer Service Agent will assist customers with product inquiries, troubleshoot issues, and document interactions while working in a structured environment from November through January.
Key responsibilities:
- Answer inbound customer calls professionally and efficiently
- Assist customers with product questions and provide troubleshooting guidance
- Create support tickets and escalate complex issues to the appropriate team
Required qualifications:
- High school diploma or equivalent
- Previous customer service experience, preferably in a remote call center
- Comfortable using computers and navigating multiple applications
- Ability to follow established processes and document customer information accurately
- Reliable in-home internet connection with Ethernet connectivity
Complete Job Description
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