Customer Service Agent - Italian
Job Summary
Providing exceptional customer support, the full-time Customer Service Agent - Italian will manage phone, email, and social media inquiries while working remotely from Brazil during the hours of 11:00 am to 8:00 pm.
Key responsibilities
- Resolve customer incidents through effective communication across phone, email, and social media
- Handle incoming calls and chats to ensure high-quality service and customer satisfaction
- Document customer interactions and follow up on complaints to ensure timely resolutions
Required qualifications
- Previous experience in User Support or Customer Service roles
- Proficiency in Italian (oral & written) and fluency in Spanish or English
- Experience with Zendesk is preferred
- Must reside in Brazil
- Strong organizational and time-management skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 36,487 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
