Customer Service Assistant
Job Summary
Supporting national and international clients, the full-time Customer Service Assistant will manage order processing in food analytics, handle invoicing and payment tracking, and perform general administrative tasks while working remotely.
Key responsibilities
- Assist in the order processing and customer support for food analytics services
- Prepare, review, and track invoices, credits, and billing processes
- Monitor outstanding receivables and conduct follow-ups on payment discrepancies
Required qualifications
- Completed commercial training or a comparable qualification (e.g., in hotel or industrial management)
- Proficient in MS Office applications; experience with SAP or similar ERP systems is a plus
- Strong customer service orientation and communication skills
- Fluency in German (C1) and good command of English (B2)
- Ability to work collaboratively in a team environment
Complete Job Description
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