Customer Service Assistant
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Job Summary
Supporting national and international clients, the full-time Customer Service Assistant will manage order processing in food analytics, handle invoicing and payment follow-ups, and collaborate closely with project managers in a remote work environment.
Key responsibilities
- Manage customer support and order processing for food analytics services
- Prepare, review, and track invoices, credits, and other billing processes
- Monitor outstanding receivables and conduct follow-ups on payments and discrepancies
Required qualifications
- Completed commercial training or equivalent qualification (e.g., in hotel management, industrial management, or brokerage)
- Proficient in MS Office applications; experience with SAP or similar ERP systems is a plus
- Strong service and customer orientation
- Very good German (C1) and good English (B2) language skills
- Strong communication skills, teamwork ability, and a friendly demeanor
Complete Job Description
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