Customer Service Associate
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Job Summary
Providing exceptional customer service in a fast-paced environment, the full-time Customer Service Associate will develop strong client relationships, manage client requests, and collaborate with the Account Management team while working remotely from designated states.
Key responsibilities
- Develop strong client relationships through effective communication across various platforms
- Collect and transfer relevant information from new clients to the appropriate department
- Independently problem-solve and prioritize a constant stream of client requests, ensuring prompt service
Required qualifications
- Outstanding customer service record
- 2+ years of administrative or customer service experience preferred
- Strong PC skills and experience with Microsoft Outlook
- Minimum typing speed of 55 wpm
- Ability to work independently and take ownership of responsibilities
Complete Job Description
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