Customer Service Dispatcher
Job Summary
Providing customer support through phone and email, the part-time hourly Customer Service Dispatcher will manage shipment updates, assist internal and external partners, and ensure excellent service delivery.
Key Responsibilities
- Answer incoming calls and deliver excellent customer service
- Track, trace, enter, and update shipments while responding to customer inquiries
- Make outbound calls to follow up on shipment status and resolve issues
Required Qualifications
- High School Diploma or equivalent
- Minimum of 1 year of customer service experience
- Technological aptitude with online tools
- Ability to multitask effectively
- Strong organizational skills and attention to detail
Complete Job Description
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