Customer Service Order Entry Clerk

Job Summary

To support the processing of tissue graft orders, the full-time Customer Service Order Entry Clerk will manage daily order processing via fax, EDI, and email, perform database updates, and handle monthly billing while working remotely.

Key responsibilities

• Accurately process various types of sales orders and ensure compliance with service fee concessions and shipping requirements
• Research and resolve order discrepancies while processing customer billing requests to meet monthly sales objectives
• Allocate tissue to orders, maintain accurate records, and communicate with cross-functional teams regarding order logistics and discrepancies

Required qualifications

• High School Diploma or G.E.D. required
• Minimum of 3 years of high-volume order entry experience
• Proficiency in Microsoft Outlook
• Ability to work independently in a fast-paced environment
• Strong time management and organizational skills