Customer Service Representative

Job Summary

Working remotely, the part-time Customer Service Representative will manage inbound and outbound calls from gym members, respond to inquiries, and update customer information while adhering to established policies.

Key responsibilities:

• Handle inbound and outbound calls in a fast-paced call center environment
• Provide accurate and timely responses to customer questions regarding membership options
• Document customer interactions using in-house software

Required qualifications:

• Commit to a set schedule with a minimum of 20 hours per week (Monday through Friday)
• Possess a positive attitude and excellent communication skills
• Demonstrate teamwork and a willingness to learn and grow
• Have basic computer and typing skills
• 1+ year of experience in a call center customer service environment (preferred)