Customer Service Representative
Job Summary
Seeking compassionate and dedicated individuals, the full-time Customer Service Representative will manage inbound calls from healthcare providers regarding benefits, appeals, and claims while working remotely and striving to meet call center metrics.
Key responsibilities
- Answer an average of 50+ inbound calls daily from healthcare providers
- Resolve customer complaints through independent problem-solving and strive for one-call resolution
- Navigate multiple applications and screens while providing excellent customer service
Required qualifications
- High School diploma or GED
- At least 1 year of customer service experience
- Intermediate proficiency in Microsoft Programs
- Knowledge of Medical Terminology
- A dedicated workspace with no distractions
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,513 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
