Customer Service Representative
Job Summary
Providing essential support to a leading client, the part-time Customer Service Representative will manage inquiries related to Waste & Recycling services, ensuring timely communication and service execution while working remotely in Framingham, MA.
Key responsibilities:
- Execute activities of the Waste & Recycling Department, ensuring service aligns with contracted obligations
- Respond to customer inquiries through various communication channels and escalate issues as necessary
- Monitor service requests and collaborate with vendors and store personnel to resolve issues effectively
Required qualifications:
- High School Diploma required; Bachelor's degree preferred
- Minimum of 2 years of customer service experience
- Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint)
- Ability to multi-task in a fast-paced environment
- Outstanding communication skills and phone etiquette
Complete Job Description
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