Customer Service Representative
Job Summary
Serving as a primary point of contact for clients, the remote Customer Service Representative will manage inbound and outbound communications, utilizing web-based tools to resolve inquiries and ensure a positive customer experience.
Key responsibilities
- Handle and respond to all customer inquiries effectively and professionally
- Aim to resolve issues on the first call while maintaining a calm demeanor during escalations
- Track call-related information for auditing and reporting purposes
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,590 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
