Customer Service Representative
Job Summary
Supporting key business operations, the remote temporary Customer Service Representative will assist customers by managing service inquiries, providing accurate information, and contributing to a positive customer experience in a regulated financial services environment.
Key Responsibilities
- Deliver professional support to customers by responding to inquiries in a timely manner
- Maintain consistent attendance and adhere to assigned schedules to meet service level expectations
- Document customer interactions and update records to ensure accuracy and continuity of service
Required Qualifications
- Must reside in Florida, Tennessee, Georgia, Texas, Kentucky, Alabama, Ohio, West Virginia, Virginia, South Carolina, Maryland, Arkansas, or North Carolina
- Previous customer service experience is required
- Demonstrated ability to implement feedback and adapt to changing business needs
- Ability to work independently in a professional remote setting
- Reliable internet service with a minimum download speed of 25 Mbps is required
Complete Job Description
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