Customer Service Representative

Job Summary

Seeking a dedicated Full-Time Customer Service Representative to assist customers via phone, email, or chat, ensuring exceptional support and professional service while maintaining accurate records and meeting productivity goals.

Key responsibilities:

• Assist customers by phone, email, or chat, responding to inquiries accurately and efficiently
• Resolve customer concerns with professionalism and empathy while maintaining detailed records
• Collaborate with internal teams to address customer issues and deliver an exceptional experience

Required qualifications:

• Must be 18 years or older
• High school diploma or GED required
• Fluent in English
• Previous customer service experience is an advantage but not required
• Ability to multitask and work in a fast-paced environment