Customer Service Representative
Job Summary
Working remotely in a full-time capacity, the Customer Service Representative will provide support to clients and patients by managing inbound and outbound calls, addressing medical billing inquiries, and assisting with payment plans from 11am to 8pm CST, Monday to Friday.
Key responsibilities
- Consistently meet production and quality assurance standards for calls
- Maintain customer service quality by adhering to company policies and procedures
- Assist callers with account resolution, including medical billing questions and payment processing
Required qualifications
- Availability to work from 11am to 8pm CST
- High-speed home internet connection required
- High School Diploma or equivalent combination of education and relevant experience
- One year of customer service experience in a remote setting preferred
- Ability to handle up to 100 customer contacts per day preferred
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,268 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
