Customer Service Representative
Job Summary
Fluent in both Russian and English, the full-time Customer Service Representative will manage inbound and outbound calls, assist clients with insurance-related inquiries, and provide exceptional service in a remote setting.
Key responsibilities:
- Handle inbound and outbound customer calls regarding insurance inquiries
- Provide exceptional customer service via phone, email, and text
- Accurately enter and maintain customer information in company systems
Required qualifications:
- Fluent in English and Russian (spoken and written)
- Previous Customer Service or Call Center experience required
- Strong computer skills and ability to learn new systems quickly
- Reliable internet connection and dedicated remote workspace
Complete Job Description
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